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Best Buy Support Ticket - Glendora, California - missing screw

Best Buy Support Ticket - Glendora, California

missing screw

Created By: RDL520's Picture RDL520 Last Reply: RDL520's Picture RDL520
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

I purchased a Samsung refrigerator from Best Buy in November. I also paid for installing it. The screw holding the door handle on was missing. The installer advised they would return in 2 days to replace the screw. They did not show. The store appliance manager was contacted. He said that he would order some screws and come to my house to install the screw. He has not replace the screw and it has been 3 months. I do not think this is good business.


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