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Best Buy Complaint - Samsung broken washing machine - samsung
Best Buy Complaint

Best Buy Complaint


Samsung broken washing machine - samsung

I bought a Samsung washer model WA 400PJHDWR/AA and in just over a year of use it broke the pump on the bottom of the washer putting water all over the floor and down through my crawl space under my house. I have researched this model after this happened and have found there are many complaints on this model. I contacted Best Buy and they said it was out of warranty and to call Samsung which I did and they referred me to a company called AE which does service for Samsung and they had made an appointment for 9-24 and they never showed up or called to confirm. Wont be buying from Best Buy or a Samsung product again.......

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