Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Best Buy Complaint - Robbing the Customer
Best Buy Complaint

Best Buy Complaint

ADVERTISEMENT

Robbing the Customer


I purchased a notebook and accessories but was unsure if I would actually use the item. The Best Buy sales person said if I changed my mind on the purchase I had 14 days to return it for a FULL REFUND. I returned the product 6 days later (un-used). I was told I would get a refund for everything except the pre-installed applications /notebook setup which cost $49.99. This should have been part of the notebook purchase since it was already installed. I was told that it was considered a service and that services are not refundable. So, Best Buy in effect has stolen $50 from me. I returned the product as I purchased so if it is resold to another customer then Best Buy gets another $49.99 for the pre-installed applications. This is a rip-off and should be against the law. I needed to purchase 2 flat screen TV's - however, Best Buy won't have to worry about getting that business. $50 bucks is all they are ever going to get from me or anyone I know.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Best Buy
SUBMIT a ticket
for Best Buy
WATCH videos
for Best Buy
More Best Buy Reviews and Complaints MORE reviews and complaints
for Best Buy

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Best Buy reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team