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Best Buy Complaint - I FEEL DISCRIMINATED AND TREATED LIKE A THIEF - gift card
Best Buy Complaint

Best Buy Complaint

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I FEEL DISCRIMINATED AND TREATED LIKE A THIEF - gift card


I FEEL DISCRIMINATED AND TREATED LIKE A THIEF

GM Name Daniel Forte Daniel.Forte@bestbuy.com
Location Danvers MA

My second visit to this location same problem with same member.

I wanted to purchase 9 gift cards. When I went to pay for them GM Daniel Forte came out of his office to attend me.
He then told me that I cant purchase 9 gift cards. So he took all 9 to the office to verify if he can sell me 9.
I thought it was strange because he's a GM. So then after waiting more than 10 minutes Daniel came out and told me just to wait longer. Then after waiting some more he told me I could only purchase 3.
So Daniel began to process the order I can hear him speaking into the microphone saying to someone else
yea the camera is on then he said yes I have it. Then after that he then asked for my ID. And I said why its a pre paid visa gift card there's no address or signature required. He said because he ran it as credit. Then I quickly signed he then cancelled it and asked me to sign again because me signature didn't match what was on my ID. So I had to sign again. Then he spoke some more into the mic at that point I knew the cameras where on me I felt like I was treated like a thief.

This is the second time this crew member GM Daniel Forte has discriminated against me.

My first visit he was giving me a hard time with a price match.

I will be posting this in the best buy forums and other websites and forwarding to bloggers if best buy Corporate team does nothing in this matter.

FYI I spent only this year on best buy over $7.000 elite plus member And the other best buy locations I visit never give me this hassle I have the proof if needed for the Elite Plus $7,000 and
also I have all the pre paid Visa gift cards receipts that I purchased from CVS.


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