Best Buy Complaint
Reviewed by 
Horrible GEEK Squad service.
We purchased a TV from Best Buy and ordered installation service from GEEK Squad. On our initial appointment they came without a certificate of insurance (we asked for it!), waited a little bit and then left. Then the guy called from them and told us that we need to reschedule the appointment, since they didn't have this certificate. I called million times to their representatives to reschedule it and make sure they have the certificate next time. However, when they came for the second time, they did not have it either. I called again, however, my calls were either ignored or just simply got disconnected. Finally, the guy told me that we need to send an email and make a request, then game the email address that does not exist and the fax number was not working. Finally, someone called us back and said that we need to go to the store and request it and it has always been like that when you need this certificate.
We operate the business in Downtown NYC and have been the customers of Best Buy for a long time. However, now, I am sure that we will never buy or order anything from them. We are very disappointed. I really don't know what type of representatives work in this Geek Squad, however, what I know for sure is that they don't know their jobs there.
We operate the business in Downtown NYC and have been the customers of Best Buy for a long time. However, now, I am sure that we will never buy or order anything from them. We are very disappointed. I really don't know what type of representatives work in this Geek Squad, however, what I know for sure is that they don't know their jobs there.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Best Buy reviews
- Best Buy broke my computer and never fixed it and wont make it right!
- Three printers in 3 days won't work
- Taken advantage of while disabilied
- Web Site Problem
- 64 days to deliver an apliance?????
- Just Purchased Cyberpower Gaming PC (Back To School 2017)
- Product support
- Honored my coupon
- Best Buy Shady Bussiness Policy
- BEST BUY BUYING DISH WASHER AND WASHER AND DRIER
- After spending several thousand dollars, Best Buys chose to loose a loyal customer over $15
- institutional indifference Best Buy poor customer service
- Best Buy NEVER AGAIN
- Geek Squad support
- Coleman Vision G5HDSPORT
- 20 minutes to buy, 90 minutes to fix.
More
Similar reviews
- Geek Squad Lies
- Geek Squad
- Don't Trust the Geek Squad
- Fried My Laptop
- Geek Squad no-show TWICE
- Geek Squad Service Tech Plan
- best buy geek squad consumer complaints
- Geek Squad Rip-off
- Don't Buy a Mac PC at Best Buy -- Geek Squad Service Stinks!
- No Service on service contract
- Geek Squad Is Not What They Want You to Think
- Geek squad
- Geek Squad
- HORRIBLE
- Beware of Westwood Geek Squad in Los Angeles.
- waste of time and money
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"Customer Service reps saw my review on MeasuredUp and answered my complaint through the MeasuredUp system. I am very happy that I got my refund." Jim H.
MeasuredUp Success Stories
Activity
Details
Company Location
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live