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Best Buy Complaint - Geek Squad support
Best Buy Complaint

Best Buy Complaint


Geek Squad support

I took my laptop to best buy ....had a password and my bf couldn't remember what he put...after bout 20 mins he told me that the power cord was recognizing the battery (this was after he put cd into drive and spent 20 minutes "working on it"....said it would cost $100 just to diagnose it then whatever amount to fix it...i left without letting them do anything else...tried to get on (up to this point could get up to sign in screen til geek squad messed with it)...i called best buy back when i got home and discovered this..the man that answered said " I dont think he'd do anything to mess ur computer up" (now at this point i hadn't said anything about the guy messing my computer up...guilty conscience????) I took it to computer repair shop in sevierville..he said my files were corrupt and my operating system was erased...I will never do any business with best buy or their geek squad...

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