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Best Buy Complaint - Don't buy at Best Buy - Motorola
Best Buy Complaint

Best Buy Complaint

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Don't buy at Best Buy - Motorola


Don't buy at Best Buy buy at Costco. Assistant Manager Shawn at Best Buy Montgomery Pennsylvania store refused my return of Motorola Modem after we looked up receipt and found it and recognized that I spent over $10,000 in 2 years. Would not exchange the faulty modem. Gave him many opportunities to stand by the product they sell. Costco would have done it no matter what. Item still like new and had plastic but it was just over the return time. Even had the nerve to say it's not a doc 3 should be a doc 3. Looks at it closely and said "wow" it is a doc 3 but still can't return it while he was walking out the door 10 minutes before their closing at 9pm. Felt he just didn't want to be bothered by a loyal customer. Will not spend any more money there Costco is the ticket..Have you ever returned anything to Costco. It is the easiest. They don't ask questions...


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Comments


jcronk77 says: (3 years ago)
 0
03/07/2015. Just got off the phone with Best Buy, Cascade Station, Portland, Oregon. I just filed a complaint in reference with the lady who answered the phone at Best Buy. In my complaint I mentioned that I was on my way to Costco to make my purchase. Buy at Costco for all the reasons that Best Buy isn't. You can't do better than Costco.




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