Best Buy Complaint

Best Buy Complaint


Best Buy website fails to disclose shipping limitations, provides unacceptable service - Nikon P530

Ordered camera from and received notice five days later that the order was cancelled because it can't be shipped to a po box. After spending several hours speaking with four representatives I was informed that the cost to reorder was higher as the sale had ended. Service failures from start to finish. All shipping policies should be disclosed, any limitations should be stated. Length of time unacceptable, five days to notify me of a cancelled order. Not honoring the original purchase price.

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