Best Buy Complaint

Best Buy Complaint


Best Buy customer service and price - LGHDTV

Just returned from the Best Buy store in Hiram, Ga. I went with the intention of buying a big screen television and some accessories. I know that Best Buy has a price match guarantee, and after spending some time with salesman "Robb", I was ready to buy, but wanted the same price as I was able to find at another large box retailer. Robb seemed to be a bit agitated, but went to ask about the discount. He came back and said "Sorry, but no additional discounts on Black Friday discounts. When I protested, and cited their price match guarantee, Robb decided that he would just walk away and help someone else. Best Buy missed out on a $1000 sale over $20 and poor customer service.

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