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Best Buy Complaint - Best Buy Refigerator & Third Party Delivery Company - Samsung Refigerator w an ice maker
Best Buy Complaint

Best Buy Complaint

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Best Buy Refigerator & Third Party Delivery Company - Samsung Refigerator w an ice maker


Purchased a refrigerator from Best Buy in Langhorne, PA. The water-line was not installed properly which resulted in a water leaking into our basement for three days.The water leak caused significant damage to our basement. We have been getting nothing but the run-around; no return phone calls from Gallagher Bassett (Best Buy insurance) and the delivery company Spirit Delivery. We have sent estimates to get the damages repaired and pictures as instructed but no satisfactory follow-up. Best Buy is pushing the responsibility and liability to Spirit Delivery. We purchased the refrigerator from Best Buy; paid them delivery fee but Best Buy is not taking any responsibility other than to tell you to deal directly with Spirit Delivery.


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