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Best Buy Complaint - Best Buy Geek Squad - Web Root anti virus.
Best Buy Complaint

Best Buy Complaint

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Best Buy Geek Squad - Web Root anti virus.


I purchased Web Root anti virus with my new laptop and also Geek squad service. They are both terrible. The Web Root will not allow downloads from the internet and the Geeks did not do what I asked. I gave them a laptop that had a virus and asked them to reformat the drive. They did get rid of the virus but I still couldn't get on the internet. A friend cleaned it up so I could surf again and I had to reformat it myself . They either don't listen or they are inept.


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