Best Buy Complaint

Best Buy Complaint

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After spending several thousand dollars, Best Buys chose to loose a loyal customer over $15 - Zagg Shield


I purchased another Surface Pro tablet last week and also bought another Zagg screen protector at Best Buy s in Lafayette IN. They were out of the Zagg shield and had to order one. This is my 3rd Surface Pro from the store. The last one I bought the had the GEEK Squad install the Zagg for free waiving the $15 charge since I spent over a $1000. I was told that they would do this again but when I went in the guy at the desk refused to do it for free. I went to customer service and they blew me off. I have purchased 3 60" sharp tv's and 3 Surface Pros from them over the last 3 years. After spending several thousand dollars in their store the just lost a loyal customer over $15.


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