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  • Best Buy Faulty Installation of Bosch Dishwasher

    Bosch Evolution Ascenta Dishwasher Purchased April 29, 2013 Best Buy Danbury, CT 06810 Home Delivery and Installation Order 111 311 910 4312 Receipt 0331 063 4526 We noticed water leaking from the Bosch dishwasher this year. The water damaged several wood floorboards in our kitchen. We had the Bosch dishwasher removed by the company that installed our new dishwasher. The installer noted that the Bosch dishwasher had been improperly installed. The dishwasher was placed in such a way that it was pressing on the drain hose and made a hole in it. (See images below). This was clearly a... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    MKB1000's Picture   MKB1000    0 Comments   Comments
  • Best Buy 531 South Portland

    I have never seen a management team work as horribly as the one in the South Portland, Maine one. I am a regular there, and every time I go in, I see conflict between managers, between associates and managers, and between customers and managers. It is beyond silly that they have "floor leaders" who cant give employees overrides or help them just for the simple fact that they are the floor leader. I had to return a camera, and the employee at customer service called for an override on their walkie... SIX Times. At one point, I saw two managers conversing and laughing - ignoring... More...
    (Shopping, Chain Stores)
    cassandrap's Picture   cassandrap    0 Comments   Comments
  • customer service

    We purchased a $1500 tv & sound bar and were advised that we also needed an HDMI cable. It turned out that we did not need the cable due to being DISH customers. We live in excess of 50 miles from the nearest Best Buy -- in addition we are senior citizens, dealing with a disability situation. Consequently we do not get to the city much more than every four months or so. However, we made an effort to get back to Best Buy to return the cable. We were advised that we had missed the return period by just a few days and consequently they couldn't do anything except issue a... More...
    lastchance's Picture   lastchance    0 Comments   Comments
  • faulty installation

    Kitchen dishwasher, brand new, installed by Best Buy, I paid them for the installation, 7 monthas later I have water damage in my basement. I called a local plumber and he found that on installation either a damaged part was used or the installer tighten it to much and it cracked. Either way I've had water running thru the floors. About 1/3 of my kitchen floor is ozzing water and the downstairs bathroom ceiling which was new is now ruined. 1-800-237-8289 Best Buy Saturday 03/21/09 @ 1030AM Called local store, Carlos M. given 800 corporate number Called corporate number... More...
    (Dry Cleaning, Laundry)
    lyssava's Picture   lyssava    1 Comments   Comments


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